Shipping Policy
Free Worldwide Shipping
We offer free shipping on every order, to nearly every country on earth. No minimum purchase. No hidden handling fees. The price you see at checkout is the price you pay — delivery included.
Order Processing
Once your payment is confirmed, we process and dispatch orders within 1 to 3 business days. You will receive an email confirmation the moment your order leaves our warehouse, complete with a tracking number so you can follow its journey.
What Happens After You Order
- Payment confirmation — your order enters our fulfillment queue
- Pick & pack — items are inspected and securely packed
- Dispatch — within 1–3 business days, with a tracking email sent
- Transit — your parcel travels to your door, fully tracked
Estimated Delivery Times
Most orders arrive within 6 to 12 business days after shipment, depending on your location and local carrier conditions. Remote or rural addresses may take a little longer. International transit can vary slightly due to customs handling, but we do everything on our end to keep it swift.
Delivery Windows by Region
- North America: 6–10 business days
- Europe: 7–12 business days
- Asia & Oceania: 8–12 business days
- Rest of World: 9–14 business days
These are estimates, not guarantees, but we monitor every shipment closely.
Customs & Duties
We cover all customs duties and import taxes on your behalf. You will never be asked to pay extra upon delivery. The total shown at checkout is final — no surprise fees, no awkward doorstep charges.
Order Tracking
The moment your parcel ships, a tracking number lands in your inbox. Use it on our carrier's site to watch your order move from warehouse to doorstep in real time. If tracking appears stalled, our team is one message away.
Shipping Restrictions
We ship to most countries worldwide. A small number of regions may be temporarily unavailable due to carrier limitations. If your country does not appear at checkout, please reach out through our Contact page and we will do our best to find a solution.
Damaged or Lost Packages
If your parcel arrives damaged, or fails to arrive within the estimated window, contact us right away. We will open an investigation with the carrier and reship or refund at no cost to you. Please keep the original packaging if a damage claim is needed — it helps us resolve things faster.
Missed Deliveries
If a carrier attempts delivery and you are not home, a reattempt or pickup notice will typically follow. Please follow the carrier's instructions promptly so your order is not returned to us. If a parcel is returned as undeliverable, we will gladly reshhip or refund per our standard policy.
Contact Us
For any shipping question, big or small, visit our Contact page. We are happy to help.