Refund Policy
60-Day Money-Back Guarantee
We stand firmly behind every pair we sell. If you are not completely satisfied, return your purchase within 60 days of delivery for a full refund — no fuss, no fine print designed to trip you up.
How to Request a Return
Starting a return takes minutes:
- Visit our Contact page and share your order number and reason for return
- Our team replies with simple step-by-step instructions and a free return label
- Pack the items and drop them at the designated carrier
- We inspect and refund once received
You never pay to send something back to us.
Refund Processing
After we receive and inspect your return, we issue your refund within 5 to 10 business days. Refunds return to your original payment method. Depending on your bank or card issuer, the amount may take a few additional days to appear — that part is outside our control, but we'll confirm the moment it's sent.
Free Return Shipping
Every eligible return includes a prepaid return label at our expense. You will not spend a cent to send an item back. Simply attach the label and hand it to the carrier.
Eligible Items
All products may be returned within the 60-day window, provided they are in their original, resellable condition with straps and soles free of excessive wear. A quick try-on at home is expected and welcome — we simply ask that you haven't taken them on a month-long vacation first.
Non-Refundable Situations
A refund may not apply when:
- The 60-day return window has passed
- Items show damage from misuse, alteration, or neglect
- Promotional gift items bundled with an order are not returned with it
If your situation is unusual, contact us — we review each case with fairness, not a script.
Exchanges
Want a different size or color instead of a refund? Reach out through our Contact page. We will help you exchange for the right pair, covering return shipping just as we would for a refund.
Sale & Discounted Items
Our 70% OFF promotion does not change your rights. Discounted items are fully covered by the same 60-day guarantee. Great prices should come with the same peace of mind.
Questions?
Any question about returns or refunds? Visit our Contact page. Our customer service team is ready.