Privacy Policy

Your Privacy Matters

We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This policy explains, in plain language, what we do with your data.

Information We Collect

We collect information you provide directly:

Name and contact details
Shipping and billing addresses
Payment information needed to complete a purchase
Email address for order updates and (with your consent) marketing
Order history and product preferences

We also collect some information automatically when you browse:

IP address and general location
Browser type and device information
Pages viewed and actions taken on our site
Cookies and similar identifiers (see below)

How We Use Your Information

Your data helps us:

Process, pack, and deliver your orders accurately
Send confirmations, tracking, and support messages
Improve our products, site, and overall experience
Share occasional deals and new arrivals you opted into
Meet legal and tax obligations

We use your information only for purposes you would reasonably expect.

Information Sharing

We do not sell your personal information. We share data only with trusted partners who help us run the store — payment processors, shipping carriers, and email platforms — each bound by strict confidentiality agreements. They may use your data solely to serve you on our behalf, never for their own marketing.

Payment Security

All payment data is encrypted with industry-standard SSL technology during transmission. We do not store full credit card numbers on our servers. Sensitive fields are handled by PCI-compliant payment providers, keeping your details safe.

Cookies & Tracking

Our site uses cookies to remember your cart, analyze traffic, and personalize content. You can disable or clear cookies in your browser settings at any time; some features may work less smoothly, but you remain in control.

Types of Cookies We Use

Essential: Keep your cart and login working
Analytics: Help us understand what shoppers love
Marketing: Measure our promotions (only with consent where required)

Your Rights

Depending on where you live, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Opt out of marketing at any time
Withdraw consent where processing relies on it

To exercise any right, contact us through our Contact page.

Data Retention

We keep personal information only as long as needed to fulfill orders, provide support, and meet legal duties — then we delete or anonymize it. We do not hold data longer than necessary.